Compatible Hardware for Titan
For Titan to work correctly, it's important to choose compatible hardware. We have thoroughly tested these items below. If you purchase an item not on this list, then they may not work with Titan.
We have found that most items are available via Amazon so we have included links below. However a lot of these items can be purchased from other suppliers.
The main thing when buying a computer is the Windows version. It must be Windows 10 otherwise Titan will not work. It also needs to be up to date with updates, and on a minimum version build 1903. Here is how to check
We also recommend 8GB of RAM. Titan works fine on 4GB but it responds better with 8GB. We like the Lenovo because it's nice and small, so won't take up much space in your dispensary.
This is really important that you only select compatible scanners. If you purchase a different make or model, it will not work with Titan.
The two options we support are:
1. Zebra DS9908 2D scanner
2. Honeywell Genesis 7580G
1. Zebra GK420d
The Zebra GK420d direct thermal label printer is a tried and tested label printer. It is discontinued but still widely available and commonly used throughout community pharmacy. If you have one already then you can reuse it with Titan, and purchase a new one
2. Zebra ZD420
This is the replacement to the GK420d and works well with Titan. You can also purchase a "dispenser peeler module" which really helps avoid constant peeling of the label
Titan was built with touch screen in mind. A lot of screens are designed to support swipe and touch interaction, so we would recommend a touch screen to get the best experience. However, Titan will still work with a regular monitor.
This is the one we prefer - Hannspree Touch
A4 Printer / Token Printer
Titan allows you to view the prescription at every stage of the dispensing process. However if you want to print an EPS token (England), or a copy of a scanned prescription, or anything else from Titan, then you will need an A4 printer.
There are lots of types of A4 printer, and we haven't tested them all, so can't guarantee how easy or well they will work. There is one A4 printer we have carried out lots of testing, and that's the EPSON WF-M5299 printer.
It was designed for printing prescription tokens, and is used by lots of Titan pharmacies. The only drawback is that it is not generally available and you have to purchase it through special resellers. We are one of those resellers and can supply if needed. Alternatively, Brother printers have often been chosen and generally work well.