Recruiting – Medicine Management Co-ordinator

Latest News
Job Title: Medicines Management Co-ordinator
Project Area: Care Home Medicines Management Project
Duration: 6 month fixed-term contract
Location: South Wales
Salary: Circa £25,000 per annum


Role Overview – Summary of the role is as follows:
IntroductionSummary: The self-managing role provides support to Care Homes and Pharmacies on Beacon Digital Systems throughout the implementation process, until fully embedded. This will involve training, troubleshooting, responding to queries and issue resolution.As the role operates in the healthcare sector an understanding of medicine management will enable the job holder to engage with key stakeholders in a credible manner and provide empathetic and professional solutions to the challenges that Care Homes face.

The incumbents desire to improve safety and compliance will be delivered through a proactive, communicative and partnering approach with all stakeholders. This requires an organised, methodical but flexible style.

The job holder is required to be mobile throughout South Wales and the role is any 5 days in 7 dependent on the business need.

Main Purpose:  To pro-actively manage the implementation of Beacon’s electronic medicines management systems into Care Homes and Pharmacies.
Key Performance Areas:  -       Compliance with assigned ways of working, including all aspects of the implementation process including pro-active planning;-       Quality and frequency of Care Home and Pharmacy visits;

-       Quality of GP visits;

-       Effective delivery of training to agreed format and required standard;

-       Generation of accurate and timely reports as requested by stakeholders.


Reporting Lines and Relationships  (How the role fits in our organisation)
2nd Line Manager Chief Executive Officer
1st Line Manager: Project Lead
Key Internal Relationships:  -       Project Team 
Key External Relationships: -       Care Homes and pharmacies (your customer) and / or Middle Management of larger organisations-       GP Surgeries

-       Local CSSIW inspectors

-       Local Health Boards

-       Primary & Secondary Care Organisations


Skills Profile


Desirable (but not essential)

Qualification: -       GCSEs A-C in Maths & English  -       NVQ 3 in Pharmacy Services, or equivalent-       Accuracy Checking Technician, or equivalent

-       Train the Trainer, or equivalent

-       Pre-registration Nursing Degree, or Registered Nursing and Midwifery Council

Experience: -       Face to face Customer Service-       Demonstrable experience of working in the Healthcare sector


-       Care Home operations, senior carer or above-       Pharmacy, drug dispensing

-       Nursing

-       Account Management, Healthcare sector and/or implementation

-       Training Delivery


Skills:  -       -     Time management e.g. diary-       MS Office including Excel and PowerPoint

-       Confident, credible  and professional style

-       Flexible and adaptable approach

-       Technical aptitude

-       Change Management-       Confidence presenting to a large group of people

-       Good negotiation and influencing skills

-       Resilience and robust

-       Initiative

Main Duties

  • To promote, engage and raise awareness of the Beacon/ABMU project on an ongoing basis to all appropriate stakeholders and other interested parties
  • To support the development and delivery of PCS training direct to nurses and carers to include implementation and go live phases aligned to the agreed roll out programme
  • To support care home staff  on an ongoing basis in addressing any operational or technical requirements
  • To promptly escalate concerns, issues, user feedback or identified risks to the Beacon project manager
  • To attend and contribute to care home and pharmacy focus groups and study days aligned to the needs of nurses, carers and pharmacy staff.
  • To liaise, intervene , facilitate and support  care home staff and pharmacy teams as appropriate to ensure that  their accountabilities are well defined and understood and that  medicines management processes are being delivered aligned to Standard operating procedures and best practices
  • To attend and contribute to project team meetings or conference calls as determined by the Beacon Project manager
  • To share agreed personal development objectives with the Beacon project Manager for consideration and support throughout the project

Project Generation

  • React to new leads and tenaciously pursue them to conversion
  • Actively promote all the services of Beacon Digital Health Limited

Account Management

  • Full field support of the Proactive Care System (PCS)
  • New home start-up and integration
  • Troubleshoot at homes, surgeries and PCT level
  • Perform technical checks at the homes as required


  • Build and manage relationships with the client, Surgery and Local health board
  • Undertake visits to the Head Office/ Hub as required
  • Maintain and share your agreed work plan with required colleagues


  • Co-ordinate and attend training days, exhibitions and events as required    
  • Any other duties the Company deems reasonable and commensurate with the role